Privacy Policy

Nexpillar (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what data we collect, why we collect it, how we store it, and what rights you have.

Data We Collect

When you submit our contact form, we collect the following personal information:

• Your name
• Your email address
• The message you write to us

We do not collect cookies, analytics data, or any other personal information through this website.

Purpose of Collection

We collect your information solely for the purpose of responding to your enquiry. We will not use your data for marketing, profiling, or any purpose other than addressing the reason you contacted us.

Legal Basis

We process your personal information on the basis of your consent, given when you voluntarily submit the contact form (Section 11(1)(a) of POPIA).

Third-Party Processors

Your contact form submission is delivered to us via Brevo (formerly Sendinblue), a transactional email service. Brevo processes your name, email address, and message solely for the purpose of delivering the email to us. Brevo's privacy policy is available on their website.

We do not share, sell, or transfer your personal information to any other third party.

Storage & Retention

Your data is stored in our email system for a maximum of 12 months from the date of submission. After this period, your enquiry and all associated personal information are permanently deleted.

Your Rights

Under POPIA, you have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct any inaccurate or incomplete information.
• Deletion — request that we delete your personal information.
• Object — object to the processing of your personal information.
• Complaint — lodge a complaint with the Information Regulator if you believe your rights have been infringed.

To exercise any of these rights, contact our Information Officer at the address below.

Information Officer

For any privacy-related requests or questions, contact:

Email: info@nexpillar.co.za

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.